Updated - October 2024
Welcome to Pin High Golf (referred to as “we,” “our,” “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, pinhighgolf.co.uk. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms, please do not access the site.
1. Information We Collect
We may collect various types of information depending on how you interact with our website. This may include:
Personal Information
When you register, subscribe to our newsletter, or make a purchase, we may collect the following information:
- Full name
- Email address
- Billing and shipping addresses
- Payment information (e.g., credit/debit card details)
- Phone number
- Golf preferences or product interests (optional)
Non-Personal Information
When you visit the site, we automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Time zone and location
- Referral URLs
- Pages viewed and time spent on each page
- Cookies (for more on our cookie policy, see Section 5)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: To fulfil your purchases, process payments, and deliver products or services.
- Communication: To send you email newsletters, marketing communications, and promotional offers if you've subscribed or opted-in.
- Customer Support: To respond to inquiries, provide support, and improve your experience.
- Website Improvement: To analyse how visitors use the website and make improvements based on feedback and usage patterns.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:
- Service Providers: We may share information with payment processors, shipping companies, and other third-party vendors to help us operate our website and deliver services.
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets.
4. Data Security
We take the security of your information seriously. We employ various security measures, including encryption, to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device to collect and store information.
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Types of Cookies We Use:
- Essential Cookies: These are necessary for the website to function.
- Analytics Cookies: We use these to analyse how users navigate the website and improve the user experience.
- Marketing Cookies: These help us deliver relevant advertisements to you.
You can control cookie settings through your browser preferences. However, disabling cookies may limit your use of certain features on our website.
6. Your Data Protection Rights
Depending on your location, you may have certain rights under data protection laws such as the General Data Protection Regulation (GDPR). These rights include:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to legal or contractual obligations.
- Restriction: You can request the restriction of processing your data under certain circumstances.
- Objection: You can object to the processing of your data for direct marketing purposes.
To exercise any of these rights, please contact us at customerservices@pinhighgolf.co.uk
7. Third-Party Links
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their policies before providing any personal information.
8. Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:
Pin High Golf
Email: customerservices@pinhighgolf.co.uk
Phone: 01473718332
By using our website, you acknowledge that you have read and understand this Privacy Policy.