PLEASE NOTE DUE TO CURRENT SITUATIONS WE CANNOT GUARANTEE ANY DELIVERY TIMES, OUR COURIERS ARE WORKING BUT GOODS MAY TAKE A BIT LONGER TO REACH YOU.
DO NOT PAY FOR NEXT DAY/SATURDAY DELIVERIES AS THESE AT PRESENT MAY NOT HAPPEN, WE WILL ENSURE GOODS ARRIVE WITH YOU AS QUICKLY AS POSSIBLE.
CLICK & COLLECT FROM OUR IPSWICH STORE
We can operate a Click & Collect service at our store in Ipswich. Order, make payment & then just click the Free click & collect on the delivery page. Click & Collect is available Monday - Saturday 09:00hrs - 17:00hrs (Except Bank Holidays). Please note that a few items will not be able to collect Next Day, you will be advised asap if your product falls into this. Order by 4pm to collect next working day (Sunday Orders cannot be confirmed if available until the next working day morning).
SHIPPING & DELIVERY INFORMATION
We deal with your delivery of your order with the utmost care, personally checked & packaged to assure products should arrive with you in perfect condition. we have chosen Parcelforce for their care & timed deliveries to your door or many pick up places throughout the UK & their professionalism in their International deliveries. All orders are tracked from our premises to your door. On placing shipping address, please put telephone number if you would like to be advised of shipping by sms.
If you have any questions regarding the delivery of your order, you can contact our team via email on email@example.com
UK DELIVERIES: We are pleased to be able to offer a range of different UK delivery services, now including FREE Standard Delivery on orders over £25. Standard Delivery (£4.00 or FREE on orders over £25) Delivered within 3-5 working days (Monday to Friday excluding UK Public Holidays).
Next Working Day (£5.00) . Order before 2pm to receive on the next working day. Orders placed over the weekend, and after 2pm on Friday will be delivered on the following Tuesday. Saturday (£12.00)Order throughout the week, before 2pm on Friday to receive on Saturday. Orders placed after 2pm on Friday will be delivered on the following Saturday.
Highlands & Islands of Scotland Postcodes: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE & Isle of Man, Isle of Scilly, Isle of Wight (£5.00 or FREE on orders over £100).
Channel Island (£6.50 or FREE on orders over £100).
Belgium, France, Germany, Ireland, Luxembourg, Monaco & Netherlands - 4 to 7 Working Days (£6.00 or FREE on orders over £100.00
Austria, Czech Republic, Denmark, Finland, Hungary, Italy, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Switzerland (£10.00 or FREE on orders over £150.00)
Smaller parcels may be sent via Royal Mail, for larger & international parcels will be delivered by ParcelForce.
It is the consumers responsibility to supply us with the correct address where delivery can be signed for when completing orders, if delivery is refused or returned after 3 attempts it incurs a £6.00 resend charge AND £6.00 if it is returned back to us. This charge will be passed onto you & deducted from any refund or needs paying before redelivery of item.
Please ensure: Notification is given to us for any special arrangements ie: leaving with neighbour to accept parcel etc. You can email this to firstname.lastname@example.org in good time, we will endeavour to meet your requirements.
If you leave your mobile number when ordering, a text will be sent to you informing you of what hour your delivery should arrive with you, helping you to plan your day.
You will have the option to collect from a local Parcelforce Depot.
Please contact us on email@example.com if your country is not listed and we will advise you of cost and timescale of delivery.